FAQ
Questions we are often asked
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FAQ
Everything, in one place
What sort of moves does Wilson Removals handle?
We move London homes and businesses — a one-bedroom flat in Clapham, a family house in Highgate, a design studio relocating within the City, or a full office fit-out move across the capital. Alongside that we run a European arm for households and firms relocating to France, Spain, Italy or Portugal. Whatever the scale, the same team plans it and the same standard of care applies.
Do you pack, or is that left to us?
Either. Many clients ask us to pack everything — we bring the materials and wrap each room properly, giving fragile pieces, antiques and artwork the attention they need. Others prefer to box the everyday items themselves and leave only the delicate or awkward things to us. Tell us which you would like when you request a quote and we will scope it accordingly.
Can you plan an office move around our working week?
Yes. Business moves are planned around your operating hours so the disruption to trading is kept to a minimum — that often means moving in the evening or over a weekend, with IT and workstations handled in a sequence agreed with you beforehand. We survey the move first so nothing is a surprise on the day.
Do you offer storage between moves?
We do. If your new place is not ready, or you are downsizing and need somewhere secure for the overflow, we can hold your belongings in storage and return them when you are ready. Everything is inventoried, wrapped and kept in a controlled space rather than left loose.
How do you look after antiques, artwork and fragile pieces?
They are wrapped individually with the right materials — bespoke protection for framed art and mirrors, blanket-wrapping and corner protection for period furniture, and careful crating where a piece warrants it. Our crews are used to narrow London staircases, lifts with awkward dimensions and listed buildings, and they move accordingly.
Is Wilson Removals insured?
Yes — we carry goods-in-transit and public liability cover, and we will confirm the details in writing with your quote. If a move involves particularly high-value items, tell us in advance so we can make sure the cover and the handling both match.
How do I get a quote?
Send us your pickup and destination addresses, a moving date if you have one, and a note on what is involved. We will review it and reply by email to talk through the next step — usually a short survey, in person or by video, so the written quote reflects the real job.
Request a quote
Ready to talk about your move?
Send us the details and we will reply by email to arrange a survey and put an honest quote in writing. No obligation, no pressure.